Collect, analyze, and act on patient feedback to continuously improve care quality.
Understanding patient experience is key to delivering better healthcare. PMAM360's Survey System helps you create targeted surveys, capture feedback at every touchpoint, and derive meaningful insights — all from one platform.
Move beyond paper forms and sporadic feedback. Automate survey distribution, track satisfaction trends, and make data-driven decisions that improve patient outcomes.
Get a DemoTailored surveys for every department.
Real-time dashboards & reports.
SMS, email, QR, WhatsApp.
NPS, CSAT & CES tracking.
Everything you need to capture and analyze patient feedback
Drag-and-drop builder with multiple question types — rating, MCQ, text, NPS, and more.
Track NPS, CSAT, and CES scores in real time with visual trend charts.
Trigger surveys automatically after appointments, discharge, or pharmacy visits.
Collect responses via web links, SMS, email, QR codes, kiosks, and WhatsApp.
Live dashboards showing response rates, trends, sentiment analysis, and demographics.
Allow patients to share honest feedback anonymously to get genuine insights.
Set rules to send surveys based on appointment status, procedure type, or time elapsed.
Generate department-wise, date-range, and trend reports with export to PDF/Excel.
Integrates with Clinic ERP and Appointment System for unified patient data.
What healthcare providers achieve with PMAM360 Survey System
Identify gaps in patient experience and continuously improve service delivery.
Automated multi-channel distribution ensures more patients share their feedback.
Make informed decisions with actionable survey analytics and satisfaction trends.