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Knowledge Base

Guides and resources to help you get the most out of PMAM360

Getting Started

Set up your clinic, add staff, and configure your profile in minutes.

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Managing Appointments

Book, reschedule, cancel, and manage appointment slots efficiently.

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Patient Registration

Onboard patients digitally and manage complete medical profiles.

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Reminders & Notifications

Configure SMS and email reminders to reduce patient no-shows.

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Billing & Payments

Set up payment gateways, generate invoices, and track revenue.

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Reports & Analytics

Understand patient flow, revenue trends, and clinic performance.

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All Systems Operational

Platform, API, and database services are running normally. Last checked: just now.

Uptime 99.9%

Frequently Asked Questions

Common questions about using PMAM360

Click "Forgot Password" on the login page. Enter your registered email, and we'll send a password reset link within a few minutes.

Go to Settings > Staff Management. Click "Add Staff", enter their details, assign a role, and they'll receive an invitation email.

Yes. Navigate to Settings > Notifications to customize reminder timing, message templates, and choose between SMS, email, or both.

Go to Patients, select the records you want to export, and click the Export button. Data can be downloaded as CSV or PDF.

PMAM360 works on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated.

Contact our support team via email or WhatsApp to request cancellation. We'll process it within 24 hours and provide a prorated refund if applicable.

Open a Support Ticket

Submit a detailed request and our team will follow up promptly.

Typical response time: 2-4 hours during business hours.